Where it began
It started with my grandfather.
I was thirteen when he changed the direction of my life, though neither of us knew it at the time. He was an inventor and an entrepreneur who had studied hotel management, and he had a conviction he wanted to pass on: hospitality was one of the last trades where you could build something real simply by taking extraordinary care of people.
One conversation was all it took. More than thirty years later, I'm still chasing the idea he handed me that afternoon.
These days I live in Boothbay Harbor, Maine, with my wife and our two kids. A lot has changed since I was thirteen. That one idea hasn't, and it still sits quietly behind almost every decision I make.
